FAQ
What is the size and weight of the Couch Console?
11in x 11in x 5in for the body,
3.4in (85mm) diameter of the cupholder
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What should I do if my Couch Console breaks?
Unlike other products on the market, the Couch Console has a long lasting design that you will get to use for years to come. There is nothing that could break under normal usage. However if something does break due to production related issues we will replace it.
Can I mix the colours for my Couch Console?
Yes, you can mix the parts if you have two of them.
What is the full dimension of the Expandable Tray when expanded?
15.3in (39 cm).
What is the functionality of the Expandable Tray?
You can place your laptop or your meal and it acts as a lid when the Couch Console is not used.
Do I need to use my own external battery?
Yes - you can connect any external battery you have, as the Couch Console has a USB C plug on top.
Can the mug adaptor be purchased separately?
Every Couch Console comes with a mug adaptor. It cannot be purchased separately.
Is it dishwasher safe?
The Snack Cup is 100% dishwasher safe, and it is made from the same material as baby bottles. The rest of the Couch Console is easy to clean, but we don’t recommend cleaning it in the dishwasher.
Will it hold my tall bottle?
Yes, the system has a counterweight at the bottom, so it will also balance taller items.
How much is the shipping fee?
It depends on the region/ country. it will be displayed at checkout
Will I receive a tracking number once my order was shipped?
Yes, you will receive a tracking number by email once your order shipped.